How do I cancel my subscription?
Open Settings → Billing → Manage Subscription. You'll be sent to Stripe's self-serve portal where you can cancel anytime. Your access continues until the end of the current billing period.
Do I get charged during the 7-day free trial?
No. You are only charged when the trial ends. You can cancel any time before day 7 and pay nothing. Trial length applies to both Weekly Command and Founder Pro tiers.
How do I delete my account and my data?
Settings → Danger Zone → Delete Account. Type DELETE to confirm. This immediately and permanently wipes every piece of data we hold on you (goals, habits, AI history, calendar, nutrition logs, everything) and cancels any active subscription. This action is irreversible.
Can I export my data?
Yes. Settings → Data & Privacy → Download JSON Export. You get a full machine-readable dump of everything we hold on you (GDPR Article 15).
The AI Meal Plan is stuck on 'Generating…' — what do I do?
Generation typically takes 60–120 seconds. If it's been stuck for more than 3 minutes, refresh the page — the plan is generated in the background and may already be waiting. If it's still stuck, contact us at the email below with your account email and we'll rerun it.
Why isn't Google Calendar syncing?
Head to Settings → Integrations → reconnect Google Calendar. Google tokens occasionally expire (usually after 6 months of inactivity or a password change). If reconnecting doesn't fix it, email us.
Can I switch between Weekly Command and Founder Pro?
Yes — instantly. Settings → Billing → Switch Plan. Stripe automatically prorates the cost (credits your unused Weekly time against the Pro upgrade).
Do you offer refunds?
Because we run a 7-day free trial, refunds are handled on a case-by-case basis after a paid period starts. Email support with your request and we'll respond within 48 hours.